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Auto Recall (Call Return)

Automatic Recall (Call Return) – $3.00/month

Returns calls to the last number that called you, whether you answered the phone or not. You don’t have to know the number to return the call — the service tells you the number so you can decide if you want to return the call. If the line is busy, the service checks for a free line for up to 30 minutes.

To Use:

Lift the receiver and listen for dial tone.
Press *69.

A voice recording will announce the telephone number of the last caller. You may choose to return the call or hang up.

Press “1″ and Automatic Recall will automatically call the last number that called you.

Call Forwarding – $2.00/month
Eliminates your concern that you may miss an important call while you are away from your home or office. Call Forwarding automatically  forwards calls to another number. You select the number where calls will be forwarded.

To Activate:
Lift the receiver and listen for dial tone.
Press *72 Activates.

When you hear a second dial tone, dial the number where you want to > forward your calls.
If the “forwarded-to” person answers, Call Forwarding is ON. (In some areas, you will receive a dial tone indicating that you have turned on Call Forwarding. The number you are forwarding your calls to does not ring or give a busy indication.)

If you receive a busy signal or no answer, hang up and repeat the procedure.
You will hear two short tones to verify that you have turned Call
Forwarding ON.

To turn OFF:
Press *73 to Turn off.
Two short tones indicate that you have turned Call Forwarding OFF

Want Your Calls To Follow You?
Call Forwarding Busy and/or  No Answer – $2.00/month

• Allows you to automatically forward your calls to another number when your line is busy or when there is no answer after your specified number of rings.
• You control easy-to-program and change forwarding numbers.
• Works with local or long distance* numbers.
• Both features can be activated at the same time or activated and deactivated independently of each other.

To Activate Forwarding Busy:
Lift the receiver and listen for dial tone.
Press *62
When you hear a second dial tone, dial the number where you want to
forward your calls.
If the “forwarded-to” person answers, Forwarding Busy is ON. (In
some areas, you will receive a dial tone indicating that you have turned on
Forwarding Busy. The number you are forwarding your calls to does
not ring or give a busy indication.)
If you receive a busy signal or no answer, hang up and repeat the procedure.
You will hear two short tones to verify that you have turned Forwarding Busy ON.

To Deactivate Forwarding Busy:
Listen for Dial tone and press *68

To Activate Forwarding No Answer:
Lift the receiver and listen for dial tone.
Press *52
When you hear a second dial tone, dial the number where you want to
forward your calls.
If the “forwarded-to” person answers, Forwarding No Answer is ON. (In
some areas, you will receive a dial tone indicating that you have turned on
Forwarding No Answer. The number you are forwarding your calls to does
not ring or give a busy indication.)
If you receive a busy signal or no answer, hang up and repeat the procedure.
You will hear two short tones to verify that you have turned Forwarding No
Answer ON.

To Deactivate Forwarding No Answer:
Listen for dial tone and press *53

*Toll charges apply on calls forwarded to a long distance number

Call Waiting/Cancel Call Waiting – $2.00/month

Worried That Important Calls
Can’t Get Through?

1. No more anxiety over missed calls.
2. Never feel you have to “free up” the phone because you’re
   expecting an important call.
3. Lets you receive an additional call while still occupying the line.
4. Simple. No Programming. No Codes. No Problems.
5. You can “turn off” Call Waiting on a per call basis with Cancel Call Waiting.

Are Some Calls Just Too Important To Be Interrupted?

Cancel Call Waiting *70

1. Turns off Call Waiting on a per call basis and eliminates telephone tone interruptions or distractions.
2. Prevents Call Waiting tones from interrupting Internet, computer modem or facsimile transmissions.
3. Can be activated before a call. If you have Three-Way Calling, you can activate it during a call.
4. Cancel Call Waiting is included free with Call Waiting.

Customer Originated Trace – $2.00

Want To Help Stop Nuisance Calls Right Where They Start?

1. Enable you to initiate a trace on the last incoming call.
2. Contact PTCI within 48 hours after a completed trace.
3. The traces information is recorded at PTCI and will be provided to a law enforcement agency.
4. There is an $8.00 charge for each successful trace.

To use after you receive a harassing call:

1. Hang up (or press and release the hookswitch).
2. Lift the handset and listen for dial tone.
3. Press *57 and follow the voice-recorded instructions.
4. A voice recording will tell you whether the call trace has been completed successfully.
5. To take legal action, record the exact date and time of the call and contact the PTCI business office within 10 days at the number supplied by the voice recording. If the situation is an emergency, call your local law enforcement agency.

*This feature will not work with calls originating from an area or long distance carrier not providing Caller Identification service, toll free numbers, 900 and 976 numbers, international call, some cellular numbers and from blocked numbers.

Directory Number Hunt – $2.90 per line

Allows multiple calls to be answered from a single published Directory Number (DN). If a line is busy, the call is automatically offered to another number in the hunt group.

IntelliRing – $6.00/month

Need Different Rings For Different Reasons?

* May require a business rate.
** Each number has a distinctive beep.

MailCall 10 - $3.50/mo.

MailCall 20 - $5.00/mo.

• Receives up to 20 messages   (3 minutes each)
• Save messages for up to 4 days
• Record a personal greeting   (up to 60 seconds in length)
• Return local calls without hanging up
• Forward calls with the touch of one button by the caller
• Includes Email notification

  Family Messaging
  Stop missing important calls because your spouse or kids are tying up the phone. WithMailCall, all your calls will be answered even if your phone is busy.Reliable
  No more “forgotten” messages or struggling to read a name and number scratched on a scrap of paper. With MailCall your caller leaves a detailed message in their own voice, so there is no mistaking the message.

  Convenient
  With MailCall, you retrieve messages when it’s convenient for YOU. You’re in complete control of your communications.

  • Never miss another call
  • Respond more quickly to your calls
  • Check messages while you’re away from home
  • Family Messaging
  • Private Mailboxes
  • Prioritize your calls
  • Save time and money

MailCall Plus – $7.00/month

• Receives up to 25 messages (3 minutes each)
• Save Messages for up to 10 days
• Record a personal greeting (up to 60 seconds in length)
• Return local calls without hanging up
• Forward calls with the touch of one button by the caller
• Forward a message to any group of mailboxes
• Includes Email notificationFamily Messaging
  Stop missing important calls because your spouse or kids are tying up the phone. WithMailCall, all your calls will be answered even if your phone is busy. 

  Reliable
  No more “forgotten” messages or struggling to read a name and number scratched on a scrap of paper. With MailCall your caller leaves a detailed message in their own voice, so there is no mistaking the message.

  Convenient
  With MailCall, you retrieve messages when it’s convenient for YOU. You’re in complete control of your communications.

  • Never miss another call
  • Respond more quickly to your calls
  • Check messages while you’re away from home
  • Family Messaging
  • Private Mailboxes
  • Prioritize your calls
  • Save time and money

Remote Access Call Forwarding – $3.00/month

Activation:
The PIN number must be changed from your phone number before Remote Access Call Forwarding will work. If you attempt to activate the call forwarding from another phone before changing your PIN you will receive a recording instructing you to change their PIN from your phone.

To change the PIN from your phone:
Enter *98
Enter *27# to change your PIN.
Enter the default PIN 123 and the # key. Enter your new 3 digit PIN and the # key.
Enter the new 3 digit PIN and the # Key again to verify.
Hang up.

To activate call forwarding from another phone:
Dial (appropriate number for your exchange) (listed below)
Enter your 7 digit telephone number and your 3 digit PIN number and the # key
Enter *72# to activate call forwarding
Enter the number you want to forward your phone to and the # keyYou will hear two confirmation tones

To deactivate the service from another phone: (listed below)
Dial (appropriate number for your exchange)
Enter your 7 digit telephone number an your 3 digit PIN number and the # key
Enter *73# to deactivate call forwarding
You will hear two confirmation tones

Exchange/s
423-4000        Texhoma
426-2000        Felt/Kenton    
468-4000        Guymon/Goodwell
487-3000        Forgan/Floris  
543-6000        Griggs 
544-4000        Boise City     
545-4000        Eva    
546-4000        Keyes  
625-4000        Beaver 
646-3000        Balko/Bryans Corner    
652-1000        Hooker 
778-3000        Turpin 
837-5000        Logan  
854-6000        Tyrone/Adams   
888-4000        Hardesty       
921-2000        Laverne
934-1000        Gate

Selective Call Rejection – $3.00/month

This service allows you to block 10 or 12 numbers. You can either block selected numbers ahead of time or block unwanted calls. In either case, the caller is routed to a recorded message and your phone does not ring.

To turn ON/OFF or enter numbers to your list:

Lift the receiver and listen for dial tone.
Press *60.

Listen to the voice recording for instructions on how to turn this service ON or OFF, and how to change or review your list. The phone numbers you enter on your list will be repeated to you.

You may add the number of the last caller to your list by following the voice-recorded instructions.

Selective Distinctive Ring – $3.00/month

Allows you to create a list of 10 or 12 important numbers that can be recognized by a special ring. If you have Call Waiting, your Call Waiting calls also have a distinct tone.

To Activate, Deactivate, or Update List:
Dial *61 and follow voice-recorded instructions.

Speed Call “8″ – $2.00/month

Speed calling is convenient, time saving, and gives you peace of mind by decreasing your dialing time on emergency and frequently dialed numbers. You use only one number, saving time on both local and long distance calls.

To set up, add, or change save Speed Calling 8 numbers:

Press 74#.

Wait for a second dial tone. Dial the one digit code (from 2 to 9) you want to assign and the complete telephone number you want the code to represent.
Example:     2        555 1234
(code) (phone number)

Listen for two brief tones to confirm that your number has been accepted. Wait for dial tone.

Repeat steps 1 through 3 to add each number on your Speed Calling list, or to change an existing number.

To use your Speed Calling feature:

Dial the assigned code (2 through 9) for the person you want to call.

Press #. The number will be dialed for you after a short pause.

Speed Call “30″ – $4.00/month

Speed calling is convenient, time saving, and gives you peace of mind by decreasing your dialing time on emergency and frequently dialed numbers. You use only one number, saving time on both local and long distance calls.

To save Speed Calling 30 numbers:

Press 75#.

Wait for a second dial tone. Dial the two-digit code (20-49) you want to assign and the complete telephone number you want the code to represent.
Example: 26        555 1234
(code) (phone number)

Listen for two brief tones to confirm that your number has been accepted.
Wait for dial tone.

Repeat steps 1 through 3 to add each number on your Speed Calling list, or to change an existing number.

Calling a Speed Calling number:

Dial the assigned code (20 through 49) for the person you want to call.

Press #. The number will be dialed for you after a short pause.

Three Way Calling – $2.00/month

Allows you to talk with two parties at one time by adding a third party to a local or long distance conversation. After you have completed one call, you can add the third party to the conversation.

Adding a Third Person to your call:

Press and release the hookswitch to put the person you are talking with on hold.

Listen for three tones followed by dial tone.

Dial the number of the third person. When he/she answers, only the two of you are connected and you may talk privately before bringing the person on hold back into the conversation. If you receive no answer or a busy signal press and release the hookswitch twice to return to the person who is on hold.

To bring the person on hold back into the conversation and complete the three-way call, press the hookswitch for one second and all three of you should be connected.

To disconnect, have either person hang up and you can continue a two-way call.

Wake up Call Service – $2.00/month

Allows you to program your telephone to ring at a specified time. The time must be entered as military time and it uses the internal clock on our switch so it may not match your clock exactly. You must enter a time that is at least more than 15 minutes in the future. The feature must be reactivated each day. The very next occurrence of the time you entered will be when the telephone rings. If you do not answer the phone the first time it rings, it will wait approximately 5 minutes and ring again. It will only ring a total of two times if unanswered. If you do answer the phone you will hear the PTCI ‘on hold’ recordings.

Activation:
To activate call wake up:
*58# then enter the time using military time and hit the # key.
You will hear a confirmation tone

Example of military time: 6:00 p.m. = 1800; 6:00 a.m. = 600

To deactivate call wake up:
*59#
You will hear a confirmation tone

Warm Line – $2.00/monthIncreases the security and convenience of your telephone service. When you subscribe to Warm Line, a PTCI representative will program the telephone number you wish to call without having to dial. Then, anytime you lift the receiver and do not dial within 30 seconds, that pre-programmed number will automatically be dialed.

Call our office 800-562-2556 or 580-338-2556 today and subscribe or Contact Us